The complete guide to dropshipping for enterprise retailers

This guide is for retailers and marketplace operators who want to sell more products than they stock. Merchandising wants a longer tail, finance does not want more inventory on the balance sheet, and someone has suggested a drop-ship vendor program, also called endless aisle. You will run the storefront and take the order; a supplier will ship it from their own warehouse.

By the end you should be able to decide whether dropship, a marketplace or plain wholesale fits a category, what to demand from suppliers in writing, which kind of technology to buy, and how to launch without damaging your own service levels.

It is not a guide to consumer side-hustle dropshipping, where an individual lists products from an overseas supplier on a small store. The mechanics here are retailer-scale: EDI documents, published service levels, chargebacks and supplier scorecards.

Summary

• In dropship, the retailer is the seller of record. It sets the price, owns the customer and handles service, while the supplier holds stock and ships.
• The program runs on a small set of documents: catalog, inventory feed, purchase order, acknowledgment, ship notice with tracking, invoice and, sometimes, returns.
• Published retailer guides ask suppliers to acknowledge orders within a day, ship within one or two business days and send inventory at least daily.
• Technology falls into three groups: direct EDI through a provider, dedicated dropship networks, and marketplace platforms that also do dropship. Pricing is mostly quote-based.
• Margin looks like wholesale margin without the inventory, but platform fees, return allowances, shipping and staff time eat into it.
• Online returns run far above store returns, so the returns policy decides whether dropship categories make money.
• The work that decides success is supplier management, not software installation.

1. What enterprise dropship is, and how it differs from marketplace and wholesale

In an enterprise dropship program, a retailer lists a supplier’s products on its own site, takes the customer’s order and payment, then sends a purchase order to the supplier, who ships directly to the customer. The retailer buys the item only after it has sold it. Retailers call these programs drop-ship vendor (DSV) programs, direct-to-consumer vendor programs, or endless aisle, because the digital shelf extends beyond what the stores and distribution centers carry.

Mirakl, which sells software for both models, draws the line clearly in its own explainer. In dropship, the retailer is the seller of record, sets the price, earns the margin between retail and wholesale cost, and is the first line of support, including returns. The supplier stays invisible to the customer. In a marketplace, the third-party seller is the seller of record, sets the retail price, provides customer service, and the operator earns a commission.¹1 Source: Mirakl, “What is the Difference Between Dropship and Marketplace?”, accessed Oct 2026. Originally published 2017; written by a vendor that sells both models.

Wholesale is the baseline both are measured against: the retailer buys inventory up front, receives it in its own warehouse, and ships orders itself.

Model	Who owns stock	Who sets price	Retailer earns	Who serves the customer
Wholesale	Retailer	Retailer	Retail minus cost	Retailer
Dropship	Supplier until sold	Retailer	Retail minus cost	Retailer
Marketplace	Seller	Seller	Commission	Seller, under operator rules

The models are often combined. Mirakl’s own article recommends dropship for existing suppliers and a marketplace for new categories.¹ The practical test is control. If the category is core to your brand and you want to decide its price, dropship keeps that control. If you want breadth in categories you do not merchandise, and you are willing to let sellers set prices, a marketplace scales with less retailer effort per supplier.

Dropship is the wrong fit when a product needs assembly, inspection or kitting you would normally do yourself, or when suppliers cannot hit parcel shipping standards. In those cases, buying the inventory, or not carrying the item, is usually safer.

2. How a dropship order moves, end to end

Every program, whatever platform it runs on, follows the same sequence. The document numbers below are ANSI X12, the EDI standard used across US retail, maintained by the standards body X12.²2 Source: X12, “Transaction Sets”, accessed Oct 2026. Names and purposes for the 180, 810, 832, 846, 850, 855, 856, 870 and 997.

Supplier onboarding

The retailer registers the supplier, agrees cost and terms, connects the systems, and tests. Indigo’s September 2024 drop-ship vendor guide is a useful public example: new vendors register on its vendor hub, set up EDI through the retailer’s chosen provider (either integrated, with testing and certification, or a web portal), load their catalog, and then complete a pre-production test that includes an end-to-end live test shipment.³3 Source: Indigo, “Drop Ship Vendor Guide v3.0” (Sept 2024), hosted by SPS Commerce, accessed Oct 2026. Designer Brands Canada (DSW Canada and The Shoe Company, together DBC) requires every drop-ship vendor to be fully EDI integrated through its dropship platform, after an operational testing and mapping phase, and allows no manual updates inside the platform.⁴4 Source: Designer Brands Canada, “DBC Drop Ship Program: Vendor Frequently Asked Questions” v2.0 (Jan 2025), accessed Oct 2026.

Product data

Before anything can sell, the retailer needs item data it can publish: identifiers, attributes, cost, images and copy. Indigo requires drop-ship titles to be loaded with the X12 832 Price/Sales Catalog, one full file and one delta file per week for each warehouse location.³ DBC requires suppliers to make UPCs available for download through an online catalog.⁴ The identifier underneath is the GTIN (Global Trade Item Number), the GS1 key used to identify a trade item; the familiar 12-digit UPC is a GTIN-12.⁵5 Source: GS1 US, “What is a GTIN?”, accessed Oct 2026.

Inventory feeds

The supplier tells the retailer what it can ship with the 846, which X12 defines as a way for a seller to provide inventory information to a prospective purchaser.² This is the document that prevents overselling. Indigo wants it at least daily for each warehouse, accepts multiple sends per day, and allows in-stock items only, with no backorder or future dates.³ DBC updates its site once a day from the 846, decrements stock until the next file, and only shows a UPC as available when the supplier reports nine or more units.⁴

Order, acknowledgment and cancellation

The retailer sends an 850 purchase order. The supplier confirms or rejects lines with an 855 acknowledgment, or reports status with an 870 Order Status Report.² DBC accepts cancellations through the 870 or a comment in its portal, and wants them within 24 hours.⁴ Indigo accepts only one 855 per drop-ship order and rejects date changes, because it allows no backorders.³

Shipment, tracking and the ASN

When the parcel leaves, the supplier sends an 856, the Ship Notice/Manifest, usually called the ASN (advance ship notice).² In dropship the ASN’s most important field is the carrier tracking number, because the retailer forwards it to the customer. Indigo requires one ASN per order, sent immediately after shipment, with tracking, and sends the customer a shipment notification from it.³

Invoice and settlement

The supplier bills with an 810 invoice, which X12 lists simply as “Invoice.”² Retailers attach rules to it. DBC will not process an 810 sent before the 856, wants it within 24 hours of shipment, rejects invoices for orders older than three months, and accepts item cost only, with no added fees or discounts.⁴ Indigo expects the invoice at the same time as the ASN.³ The 997 Functional Acknowledgment confirms each file arrived.²

Returns

X12 has a dedicated 180 Return Merchandise Authorization and Notification transaction for returning merchandise to the vendor,² but many programs handle returns through the retailer’s own process and a financial allowance instead. Chapter 6 covers why that choice matters.

For the item data behind steps two and three, see the complete guide to PIM software.

3. Supplier requirements and SLAs

The SLA (service level agreement) is the core of the program. Retailers publish these terms because the customer sees one delivery promise, and it is the retailer’s.

The table below compares four published drop-ship guides. Dates matter: the Pep Boys and Walmart documents are older, and current terms may differ.

Retailer (guide date)	Acknowledge	Ship	Inventory feed	Performance target
Indigo (Sept 2024)	1 business day	2 business days	Daily minimum	98% fulfillment
DBC (Jan 2025)	Cancel within 24h	24 hours	Daily	Not stated
Pep Boys (Feb 2015)	1 business day	2 business days	Not stated	99.5% fill or kill
Walmart DSV (Oct 2020)	4 hours	By expected ship date	Daily	Over 99% on time

Sources: Indigo,³ DBC,⁴ Pep Boys,⁶6 Source: Pep Boys, “Direct to Consumer Compliance Guidelines” (updated Feb 2015), accessed Oct 2026. An older document, shown for its structure. and an SPS Commerce summary of Walmart’s dropship vendor standards.⁷7 Source: SPS Commerce, “Dropship Vendor Program Standards”, accessed Oct 2026. Summarizes Walmart’s DSV standards; last updated Oct 2020. Walmart’s own pages require a supplier login.

The metrics that matter

Fill rate (or fulfillment rate) is the share of ordered units or orders the supplier actually ships. Indigo sets a 98% minimum to stay in the program and separately expects at least 90% of purchase orders to be accepted on the 855.³ Pep Boys calls its version “fill or kill”: the supplier must say within one business day whether it will ship or cancel, at 99.5% or better.⁶

On-time shipment measures whether the parcel left inside the window. Walmart’s standard, as summarized by SPS Commerce in 2020, is above 99%, alongside a rejection rate under 0.1% and a 15-day order defect rate under 2%.⁷

Business days need a definition. Indigo counts a business day from the moment the order reaches the vendor’s system, so an order received at 10am is due by 10am the next business day.³ Write the same precision into your own guide.

Packaging, carriers and customer data

Retailers usually control what arrives on the customer’s doorstep. Indigo wants plain cartons with no vendor branding and no promotional inserts, uses UPS as its preferred carrier, and makes the vendor print labels to its specification.³ Pep Boys required branded packing lists and its own carrier accounts.⁶ DBC ships all drop-ship orders on its own Purolator account and does not accept shipping invoices from vendors.⁴

Because suppliers receive customer names and addresses, the vendor agreement should cover data handling. Indigo’s guide includes customer data security guidelines that treat names, addresses, emails and phone numbers as confidential personal information.³

Penalties

Chargebacks give the SLA teeth. Indigo charges $25 per purchase order for a late or missing acknowledgment, a late or missing ASN, or a missing or wrong tracking number, with 60 days to dispute.³ Pep Boys’ 2015 schedule charged 10% of the cost of goods not shipped when fill rate fell below 99.5% or orders shipped late, and $25 per shipment when the ASN was not sent the same day.⁶ Walmart’s summarized standard carries a $5 fulfillment chargeback for each order shipped after the expected ship date.⁷

4. Technology options

There are three ways to run the plumbing. Many retailers mix them.

Direct EDI through a provider

The retailer exchanges X12 documents with each supplier through its own EDI provider. Indigo works this way, with SPS Commerce handling vendor onboarding and offering a web EDI portal to vendors without their own EDI.³ This suits retailers that already run EDI for wholesale and have a modest number of drop-ship suppliers. The limit is supplier management: EDI moves documents but does not, on its own, score suppliers or protect the storefront from bad inventory data.

Dedicated dropship networks and platforms

These sit between the retailer and its suppliers, translate formats, enforce rules and report performance.

Rithum, formerly CommerceHub and ChannelAdvisor,⁸8 Source: Rithum, “Rithum announces Express drop ship solution”, accessed Oct 2026. The release dates from 2018; the 40,000-company and $50 billion figures are in the page’s current boilerplate. says it supports programs from 10 to 1,000 suppliers and offers inventory buffers, threshold-based blocking and alerts to reduce overselling, plus rules-based order routing.⁹9 Source: Rithum, “Sell more and stock less with simplified dropshipping”, accessed Oct 2026. Its press boilerplate describes more than 40,000 companies and more than $50 billion in annual GMV across its network, and an earlier release claimed peaks above 1 million drop-ship orders per day.⁸ Limits: its dropship page publishes no price and does not list supplier connection methods,⁹ and suppliers may carry fees too. DBC tells vendors its platform fees are “non-negotiable” for both sides.⁴

Logicbroker describes an API-first platform for dropship, marketplace and wholesale programs, with 100+ prebuilt connectors, supplier scorecards, SLA monitoring and real-time available-to-promise visibility, and claims suppliers can launch in under an hour.¹⁰10 Source: Logicbroker, “Platform Details”, accessed Oct 2026. Its Shopify app listing adds EDI, API, XML, CSV, JSON and a vendor portal as supplier options, and shows a Starter Package at $3,000 per year as of October 2026.¹¹11 Source: Shopify App Store, “Logicbroker”, accessed Oct 2026. List price as of October 2026. Limits: larger programs are quoted individually, and the onboarding and $6.3 billion GMV figures on its platform page are company claims without stated methodology.¹⁰

Marketplace platforms that also do dropship

Mirakl offers a separate dropship product. It says vendors can connect by API, CSV, XML, EDI or web portal, that the retailer sets the final price while vendors can suggest one, and that it automates scorecards, alerts and suspensions. It claims average onboarding of 4 to 14 days against an “industry average” of 60 to 90 days, without citing a source.¹²12 Source: Mirakl, “Mirakl Dropship Platform”, accessed Oct 2026. Limits: pricing is not published, and Mirakl’s heritage is marketplace operations, so check how much of its tooling assumes the seller is the merchant of record.

Marketplacer pitches dropship as merging supplier products with your own catalog. It offers an API with push and pull patterns and connectors for BigCommerce, commercetools, Salesforce Commerce Cloud and Shopify, and claims marketplace launches in 90 days.¹³13 Source: Marketplacer, “Expand your dropship strategy with Multi-Vendor Dropshipping”, accessed Oct 2026. Limits: its dropship page does not mention EDI, which matters if your suppliers only speak X12, and it does not explain settlement mechanics.¹³

Option	Supplier connectivity (vendor-stated)	Price shown publicly	Watch for
Direct EDI provider	X12 EDI or web portal	Varies by provider	No supplier scoring by default
Rithum	Not listed on dropship page	No	Fees on both sides
Logicbroker	EDI, API, XML, CSV, JSON, portal	$3,000/yr starter (Shopify)	Custom quotes at scale
Mirakl Dropship	API, CSV, XML, EDI, portal	No	Marketplace-first tooling
Marketplacer	API, connectors, spreadsheet	No	EDI not mentioned

Sources: Indigo,³ Rithum,⁹ Logicbroker,¹¹ Mirakl,¹² Marketplacer.¹³ Other vendors serve the same need; evaluate any of them on the questions in chapter 7.

The EDI side of these programs is covered in the complete guide to EDI for ecommerce brands, and named platforms are compared in the best dropship software for 2027.

5. The economics: where the margin goes

On paper, dropship margin works like wholesale margin. Mirakl’s illustration uses a $100 sale with an $80 wholesale cost, leaving the retailer $20, the same as a marketplace that takes a 20% commission.¹ The difference is that the dropship retailer chose the price and holds the customer relationship, so it also holds the costs that come with them.

The retailer avoids buying, receiving, storing and marking down the stock. Rithum’s president of retailers made exactly this argument when Lane Bryant launched its program in January 2026: retailers bulk-buy styles that later fall out of favor, then discount the excess.¹⁴14 Source: Digital Commerce 360, “Lane Bryant launches drop-shipping program with Rithum”, accessed Oct 2026. Published Jan 9, 2026. That is the real prize: assortment tests without inventory exposure.

What erodes the $20:

• Platform fees. Usually quoted, sometimes charged to both retailer and supplier.⁴
• Outbound shipping. If you ship on your own carrier account, as DBC does, the label is your cost.⁴ If the supplier ships on its own account, expect the cost in the item price.
• Returns. DBC takes a 9% return allowance off supplier invoices at payment, a simple way to share return cost without handling every unit.⁴ Pep Boys instead required suppliers to accept returns from stores or customers without an RMA number and pay return shipping.⁶
• Payment terms. Longer terms help retailer cash flow. DBC pays at net 60.⁴ Suppliers price that in.
• Service failures. Replacements, appeasements and contacts for late orders. Indigo pushes replacement cost to the vendor for wrong items, short shipments and lost orders without proof of delivery.³
• People. Someone has to onboard suppliers, review data, chase late orders and manage disputes. This is usually the largest unbudgeted line.

Model the category before you sign: expected return rate, who pays each leg of shipping, the platform fee per order, and the staff hours per supplier. If the remainder is thin, a marketplace commission may be the better deal.

For how dropship revenue and costs fit into the wider system of commerce, billing and operations tools, see the complete guide to building a B2B revenue stack.

6. Customer experience risks

The customer does not know a supplier shipped the order. In dropship the supplier is invisible and the retailer is the first line of support.¹ Every miss becomes the retailer’s review.

Overselling and cancellations. Inventory files that refresh once a day mean a product can sell out at the supplier hours before your site knows. DBC’s nine-unit visibility threshold is one defense;⁴ Rithum’s buffers and threshold blocking are another.⁹ Either way, a cancellation after checkout is the most visible failure in the program.

Split shipments. A basket with your stock and two suppliers’ items arrives in three boxes on three days. Mirakl lists automatic splitting and routing of multi-vendor orders as a feature,¹² but software cannot make it one delivery. Tell the customer before checkout.

Tracking quality. The tracking number in the ASN is what the customer receives.³ A wrong or missing number generates contacts even when the parcel is fine, which is why Indigo fines it.³

Returns. Online sales are returned at nearly three times the store rate. Appriss Retail and Deloitte estimate a 24.52% return rate on online sales in 2024, against 8.72% for in-store sales, with total US returns of about $685 billion.¹⁵15 Source: Appriss Retail and Deloitte, “2024 Consumer Returns in the Retail Industry”, accessed Oct 2026. Q4 2024 figures are projections.

Decide where returns go: back to the supplier with a 180 or an RMA, into your stores, or written off against an allowance. Published guides differ here, as chapter 5 showed, so read each supplier agreement against your own policy.

Brand experience. Packaging, inserts and packing slips are part of the order. Most retailers forbid supplier marketing inserts and require plain or retailer-branded packaging.³⁶⁷

Third-party risk. Commentary on the Lane Bryant launch flagged shipping and returns friction, fraud, counterfeits and customer service complexity as the risks that turn into negative reviews.¹⁴ Vet suppliers before you list them, not after the first complaint.

7. How to choose a platform and launch the program

Questions to put to any platform

1. Which supplier connection methods are supported today: X12 EDI, API, flat files, portal? How many of your target suppliers are already connected?
2. How are inventory buffers, safety stock and listing suppression configured?
3. What does the supplier scorecard measure, and can it suspend a supplier automatically?
4. Who pays what? Ask for both retailer and supplier fees in writing.
5. How does the platform handle returns, cancellations after acknowledgment, and invoice matching against the ASN?
6. Which storefront, OMS (order management system) and ERP connectors are in production, not on the roadmap?

A launch sequence

1. Pick one category and a short list of suppliers. Choose suppliers that already ship parcels to consumers.
2. Write the drop-ship vendor guide first. Acknowledgment, ship window, inventory frequency, carriers, packaging, tracking, returns, chargebacks and data security. Indigo’s and DBC’s guides show the level of detail needed.³⁴
3. Set the commercial terms. Cost, payment terms, who pays shipping and returns, and platform fees.
4. Connect and load data. Catalog, GTINs, images and the first inventory feed.⁵
5. Test end to end. Place real orders, as Indigo’s pre-production test does, and check every document, label and tracking email.³
6. Go live with buffers. Hide items below a stock threshold until you trust each supplier’s feed.⁴
7. Review weekly. Fill rate, on-time shipment, cancellations, tracking errors and returns per supplier. Remove suppliers who miss.

Plan for interruptions. Indigo requires 60 days’ written notice of warehouse moves, closures or system changes that affect fulfillment.³

8. Common mistakes

• Launching before the guide exists. Without written SLAs, you cannot enforce anything.
• Trusting a daily inventory file without a buffer. Overselling hurts the retailer’s reputation first.⁴
• Accepting backorders. Indigo and DBC both refuse them, and for good reason: the customer was promised an in-stock item.³⁴
• Leaving returns to be figured out later. With online return rates near 25%, this is a core process.¹⁵
• Measuring suppliers monthly. A supplier can damage hundreds of orders in a week. Score weekly and suspend fast.
• Onboarding every supplier who asks. Each supplier costs staff time; a long tail of low-volume suppliers often costs more than it sells.
• Assuming the platform manages suppliers. Software surfaces problems. Your team still has to act on them.
• Mixing up dropship and marketplace terms. If the supplier sets the price and serves the customer, you are running a marketplace and should price it as one.¹

9. The verdict

Dropship is a sound way for an enterprise retailer to test and extend assortment without buying inventory. It works only when the retailer treats it as an operation, with written SLAs, daily or faster inventory, a returns process and someone who reviews supplier performance every week. The platform choice matters less than the supplier guide.

Frequently asked questions

What is the difference between dropship and a marketplace?

In dropship, the retailer is the seller of record, sets the price and earns the margin between retail and cost. In a marketplace, the seller is the seller of record, sets the price and serves the customer, and the operator earns a commission.¹ Many retailers run both.

Which EDI documents does a drop-ship program use?

Typically the 832 catalog, 846 inventory, 850 purchase order, 855 acknowledgment, 856 ship notice with tracking, 810 invoice and 997 functional acknowledgment, with the 870 for status or cancellation and sometimes the 180 for returns.²³⁴ Each retailer publishes its own list.

How fast do suppliers have to ship?

Published guides range from 24 hours at DBC to two business days at Indigo.⁴³ Walmart’s summarized standard requires shipping by the expected ship date with more than 99% on time.⁷

How often should suppliers send inventory?

At least daily. Indigo and DBC both require a daily 846, and Indigo accepts several per day.³⁴ Higher frequency reduces overselling, especially on fast sellers.

Who handles returns in a dropship program?

The retailer, from the customer’s point of view, since it is the seller of record.¹ Behind the scenes, programs differ: DBC deducts a 9% return allowance from invoices, while Pep Boys required suppliers to take returns and pay return shipping.⁴⁶

How long does supplier onboarding take?

It depends on the supplier’s systems and the retailer’s testing. Mirakl claims 4 to 14 days on its platform and Logicbroker claims under an hour for its invite flow, but both are vendor figures.¹²¹⁰ Budget for a pre-production test order before go-live.³

Sources and notes

1. Source: Mirakl, “What is the Difference Between Dropship and Marketplace?”, accessed Oct 2026. Originally published 2017; written by a vendor that sells both models. ↩ ↩² ↩³ ↩⁴ ↩⁵ ↩⁶ ↩⁷ ↩⁸

2. Source: X12, “Transaction Sets”, accessed Oct 2026. Names and purposes for the 180, 810, 832, 846, 850, 855, 856, 870 and 997. ↩ ↩² ↩³ ↩⁴ ↩⁵ ↩⁶ ↩⁷ ↩⁸

3. Source: Indigo, “Drop Ship Vendor Guide v3.0” (Sept 2024), hosted by SPS Commerce, accessed Oct 2026. ↩ ↩² ↩³ ↩⁴ ↩⁵ ↩⁶ ↩⁷ ↩⁸ ↩⁹ ↩¹⁰ ↩¹¹ ↩¹² ↩¹³ ↩¹⁴ ↩¹⁵ ↩¹⁶ ↩¹⁷ ↩¹⁸ ↩¹⁹ ↩²⁰ ↩²¹ ↩²² ↩²³ ↩²⁴ ↩²⁵ ↩²⁶ ↩²⁷ ↩²⁸

4. Source: Designer Brands Canada, “DBC Drop Ship Program: Vendor Frequently Asked Questions” v2.0 (Jan 2025), accessed Oct 2026. ↩ ↩² ↩³ ↩⁴ ↩⁵ ↩⁶ ↩⁷ ↩⁸ ↩⁹ ↩¹⁰ ↩¹¹ ↩¹² ↩¹³ ↩¹⁴ ↩¹⁵ ↩¹⁶ ↩¹⁷ ↩¹⁸ ↩¹⁹ ↩²⁰ ↩²¹ ↩²² ↩²³

5. Source: GS1 US, “What is a GTIN?”, accessed Oct 2026. ↩ ↩²

6. Source: Pep Boys, “Direct to Consumer Compliance Guidelines” (updated Feb 2015), accessed Oct 2026. An older document, shown for its structure. ↩ ↩² ↩³ ↩⁴ ↩⁵ ↩⁶ ↩⁷ ↩⁸

7. Source: SPS Commerce, “Dropship Vendor Program Standards”, accessed Oct 2026. Summarizes Walmart’s DSV standards; last updated Oct 2020. Walmart’s own pages require a supplier login. ↩ ↩² ↩³ ↩⁴ ↩⁵ ↩⁶

8. Source: Rithum, “Rithum announces Express drop ship solution”, accessed Oct 2026. The release dates from 2018; the 40,000-company and $50 billion figures are in the page’s current boilerplate. ↩ ↩²

9. Source: Rithum, “Sell more and stock less with simplified dropshipping”, accessed Oct 2026. ↩ ↩² ↩³ ↩⁴

10. Source: Logicbroker, “Platform Details”, accessed Oct 2026. ↩ ↩² ↩³

11. Source: Shopify App Store, “Logicbroker”, accessed Oct 2026. List price as of October 2026. ↩ ↩²

12. Source: Mirakl, “Mirakl Dropship Platform”, accessed Oct 2026. ↩ ↩² ↩³ ↩⁴

13. Source: Marketplacer, “Expand your dropship strategy with Multi-Vendor Dropshipping”, accessed Oct 2026. ↩ ↩² ↩³

14. Source: Digital Commerce 360, “Lane Bryant launches drop-shipping program with Rithum”, accessed Oct 2026. Published Jan 9, 2026. ↩ ↩²

15. Source: Appriss Retail and Deloitte, “2024 Consumer Returns in the Retail Industry”, accessed Oct 2026. Q4 2024 figures are projections. ↩ ↩² ↩³